We are proud of the time, effort and quality that goes into all of our products and strive to ensure your complete satisfaction. If you happen to receive a product that does not fully meet this standard please let us know within 7 days of receiving it and we will gladly arrange for a return of the product. Once we receive it a full refund of the purchase price will be issued.
If your order happened to arrive damaged or if a packing error occurred; please provide us with your order number, name, address, and a description of what happened. We will let you know what to do next. A replacement item will be shipped it to you from available stock and arrangements made for return of the damaged item. If no replacement stock is available we will issue a full refund upon receipt of the damaged product.
Please note that unopened items returned, which were not the result of our error, will be subject to a 20% restocking fee with no reimbursement of return shipping costs.
Returned products should be shipped to:
Maine Coast Herbals
749 Avenue Road
Corinth, ME 04427